FAQ
01
Does Delish personalize my Cupcake & Cake Order?
Yes Delish goes an extra mile to please our customers by personalizing the placed Order at no extra cost. Here is the list of steps could be taken to give cupcakes very personalized touch.
1. Can add your initials on Icing
2. Have your feasible icing designs
3. Have your preferrable choice of Icing colors
4. Select from variery of Icings like ButterCream, WhippedCream, Chocolate Ganache
5. An option to choose your flavor in Icing in addition to selected Icing variety
6. Select Cake flavor from wide variety of Classic as well as Exquisite class
7. Three Cupcake Size Choices to select from Mini, Standard & Large
8. Get Cakes baked "Fresh" out of the oven - Never Before as have belief "Zero Inventory"
02
Any option to personlize Delish Chocolates?

Yes, we can carve your preferred initials on selected Chocolates to have personal touch to surprise your dear ones & you can have look at images on Delish Homepage for the same.
03
Are Cupcakes available in different sizes and is there any minimum order Quantity?

Yes, we have different sizes for cupcake and every size has minimum order quantity due to productivity reasons. Basically we deliver cupcakes in three different sizes to suite various occasions and the customer need like for Kids celebrations, Mini or Standard sizes could be great fit as these are moderate in size where as Large size is perfect fit for Cake Lovers because of its significant portion. To help you decide which size is suitable for you, the details are given below.

04
Why Cupcake delivery takes time after ordering?
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Since we believe in quality and bake cakes only after order is in, we need time to prepare, bake and add icing which could be done only after cakes are cooled down for the desired results. As, the whole product generation process takes time itself as its been preapred only on demand, we take time to deliver the freshly baked order.
05
Can Delish serve Cupcakes for the events?
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Yes. Please reach out to us to know more details about the same. "Whenver you are celebrating, call-in & we will make your day Special!"
06
Do you make custom cupcakes?
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Yes. We do custom Cupcakes on request provided the sufficient time is given to do the needful.
07
Do you deliver?
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Yes.
Delish supports charged delivery. If opted for delivery, the total cost that is order cost plus delivery charge has to be paid 100 percent in advance. Once the payment is received in Delish account or in cash then only order is confirmed(as well as booked for delivery) and order will be sheduled as discussed. In case of delay in payment, Delish does not take responsibility in delay in order processing.
Please read Delivery Disclaimer below..
08
Does Delish do Gift Delivery?
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Yes.
Customer can do online payment and the order will be delivered at given address with applicable delivery charges(as applicable).
Does Delish has Egg-less Cupcake or Cake option?
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Yes. We do serve cakes with Egg-less option.
09
Can I choose from any flavours?
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Absolutely Yes. Since we bake the cakes on demand, we can supply the placed order as selected from wide variety of flavors.
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11
How do I order outside of Delish working hours?
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You can take prior appointment if meeting us is difficult for you in Delish business hours at Delish, we will be happy to assist you. Hence, you can call at 808 755 8460 to convey the appointment and we will be meeting you at the given time, No Worries :)
Should I refrigerate Cake?
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Yes if the cake is regular fresh cream cake. In that case, the cakes to be preserved in regular freedge and should be kept outside for 40-60 min before having it else it might feel hard.
12
Can I do online payment for the placed order?
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Yes, please call us and we will share bank account details for the online payment transfer. But if the order payment is done by online bank account transfer then order is confirmed only after online payment is deposited in the bank account. Delish is not responsible for any delay in order processing in case payment deposition is delayed due to any technical/unavoidable reaons. As per policy, the order preparation for online payment orders starts only after payment is deposited into the bank account (and not when payment transfer transaction is done on customer side) - any inconvinience caused is deeply regretted.
Suggestion: We recommond customer to use IMPS payment mode to have immediate transfer, it takes 20-30 mins as per our prior customer experience
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14
What is the delivery radius and timings for delivery?
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Delish accepts delivery upto few KMs radius from Delish, Wakad. As of now, delivery timings are between 11:30 am till 9:00 pm.
15
Is delivery service is from Delish? Why is the delivery service from Delish is chargable?
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No, Delivery service is provided by another Vendor.
Delish focuses only on the Delish expertiese and functioning as just a facilitator between customer and delivery service. Customers are always welcome to pick up order from Delish outlet at Wakad.
16
Delivery Service Disclaismer:
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Delish is mere delivery service facilitator, we use third party services to facilitate home delivery to customer. Delish focuses on placed order completion and works with third party delivery services to arrange delivery to shared delivery address.
In case opted for delivery; full payment including delivery charge to be made in advance for order confirmation to Delish via available payment options(upi/imps/tez payment mode).
Notes:
1. Delivery Services, confirms predefinded charges along with possible delivery slot beforehand.
2. Delivery Services picks up from Delish outlet and delivers at shared address by customer, paid delivery charges are passed on delivery services.
3. In case of any conerns/issues, the contact number of delivery services would be shared; customer has to directly discuss with them as we play no role in delivery as in general.
Delish focuses only on the Delish expertiese and functioning as just a facilitator between customer and delivery service. Customers are always welcome to pick up order from Delish outlet at Wakad.
